Walmart Expands GenAI Strategy with Sparky & Agentic AI Rollout
Walmart is accelerating its leadership in generative AI by launching Sparky, its new AI-powered assistant, to all users of its mobile app. Designed to enhance the customer experience, Sparky helps users with product searches, recommendations, and general inquiries, marking a bold step in Walmart’s AI-first retail strategy. But the company isn’t stopping there.
Walmart plans to introduce additional AI agents to support suppliers, associates, and engineers—making operations more efficient and scalable. These new AI tools aim to automate analytics, coding, and workplace assistance, reinforcing Walmart’s position at the forefront of retail technology innovation.
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With this expansion, Walmart not only improves customer engagement but also redefines internal workflows through advanced AI integration. By being an early adopter of agentic AI experiences, Walmart is setting a new benchmark for the retail industry.
Read the full article on eMarketer – Published on 24 July 2025
